Shipping policy

Shipping Policy for Comfay

Last Update: 12 November 2024

Thank you for choosing Comfay! We want to ensure you have all the information you need regarding shipping your orders.

Shipping Locations

  • We currently offer shipping within Kuwait only.

Processing Time

  • Orders will be processed within 1-3 business days after payment has been verified.
  • You will receive an email confirmation once your order has been shipped.

Shipping Costs

  • A flat shipping fee of 2.50 KWD will be applied to all orders at checkout.

Delivery Times

  • Estimated delivery times vary based on your location, but typically range from 1-3 business days after processing.
  • Please note that delivery delays may occur during peak seasons or due to unforeseen circumstances.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email containing a tracking number so you can monitor the status of your delivery.

Changes to Orders

  • If you need to change or cancel your order, please contact us as soon as possible at support@getcomfay.com. We will do our best to accommodate your request before the order is processed.

Lost or Damaged Items

  • If your order is lost or damaged during transit, please contact us immediately. We will assist you in resolving the issue.

Contact Us

If you have any questions about our shipping policy, feel free to contact us at:

Thank you for shopping with Comfay. We appreciate your business!